Mulago, College of Health Sciences Kampala (UG) 

Applied Human Centered Product Design and Development

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About Course

🎓 Applied Human-Centered Design is a powerful, practical course for innovators, educators, creators, and changemakers ready to solve real-world problems through empathy, creativity, and systems thinking.

You’ll learn step-by-step how to apply design thinking, create user personas, prototype impactful solutions, and measure success in complex systems. From the foundations of HCD to designing for public services in developing countries and beyond, this course blends theory with hands-on practice.

Whether you’re a student, designer, NGO leader, or entrepreneur, this course equips you with skills to create meaningful impact.

💡 Enroll today and start designing with purpose!

 

What Will You Learn?

  • Understand the Foundations of Human-Centered Design (HCD)
  • Trace the historical evolution and theoretical underpinnings of HCD.
  • Differentiate HCD from traditional design models and understand its ethical implications.
  • Apply Empathy to Discover Real Human Needs
  • Conduct user-centered research using empathy interviews, journey mapping, and persona creation.
  • Develop insights into user behavior and contextual challenges through fieldwork and observation.
  • Master the Design Thinking Process
  • Implement the 5 stages i.e. Empathize, Define, Ideate, Prototype, and Test in real-world problem solving.
  • Embrace iterative, non-linear thinking to navigate complex, evolving challenges.
  • Prototype Solutions and Gather Meaningful Feedback
  • Develop low and high-fidelity prototypes that communicate and test your ideas.
  • Apply user testing methods and feedback loops to refine solutions for usability and impact.
  • Build Systems Thinking into Your Design Practice
  • Analyze ecosystems and stakeholder relationships to design sustainable, scalable interventions.
  • Consider equity, inclusion, and accessibility when addressing broader societal systems.
  • Use Collaborative Tools for Innovation
  • Engage in creative brainstorming techniques like “How Might We” questions, ideation games, and prioritization tools.
  • Foster inclusive co-creation practices with diverse teams and user communities.
  • Measure Success with Human-Centered Metrics
  • Define and track outcomes related to user experience, adoption, and social impact.
  • Apply qualitative and quantitative tools to evaluate solution effectiveness over time.

Course Content

Foundations of Human-Centered Design
In this module, we will cover the following; 1.1 Origins and Evolution of Human centered design 1.2 Core Principles and Philosophy 1.3 HCD vs. Traditional Design Models 1.4 Ethical Considerations in Design

  • Introduction to Human Centered Design
    09:24
  • Applied Human design progressive student assignment

Understanding Human Needs
Module 2: Understanding Human Needs 2.1 Empathy in Design 2.2 User Personas and Journey Mapping 2.3 Observational and Contextual Research 2.4 Problem Framing and Reframing

The Design Thinking Process
Module 3: Design Thinking Process 3.1 The 5 Stages: Empathize, Define, Ideate, Prototype, Test 3.2 Iterative and Non-linear Processes 3.3 Mindsets of a Design Thinker 3.4 Tools for Collaborative Ideation

Prototyping and Testing
Module 4: Prototyping and Testing 4.1 Types of Prototypes (Low vs. High Fidelity) 4.2 Testing with Real Users 4.3 Feedback Loops and Learning Cycles 4.4 Failure, Reflection, and Redesign

Systems Thinking and Design Contexts
Module 5: Systems Thinking and Design Contexts 5.1 Design in Complex Systems 5.2 Stakeholder Mapping and Ecosystem Analysis 5.3 Scaling Human-Centered Solutions 5.4 Inclusive and Accessible Design

Measurement and Impact
Module 6: Measurement and Impact 6.1 Defining Design Success 6.2 Metrics for User Experience (UX) and Satisfaction 6.3 Sustainability and Long-term Value 6.4 Case Studies on Transformative Impact

Applied Human-Centered Design in developing countries
Applied Human-Centered Design in developing countries 7.1 Public Sector Innovation 7.2 HCD in Health, Education, or Infrastructure Projects 7.3 Co-Creation with Marginalized Communities 7.4 Integrating HCD into Government and NGO Initiatives

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